Supporting Processes Tools
These tools should be applied during the entire process of developing or consolidating a service.
|Name of Tool||Brief Description|
|5.1 Coaching||Assign an expert who guides the participant in the development of the service and helps the participant to expand his/her point of view about the subject.|
|5.2 Monitoring||Monitoring of the work plans in order to assure the continuity and follow-up of the project|
|5.3 Continued Awareness Raising||Carry out permanently with the industry and users, awareness raising activities.|
|5.4 Soft skills||A soft skill is that one:
- Developed by experience.
- May assure the successful of conducting any project.
- It is related to strategic making decisions.