Tool 4.2 Evaluate service periodically
|Description||Evaluate appropriateness and feasibility of service.|
|Objectives||- Evaluate if the service is offered:
- On time,
- by technically competent,
- is satisfying the needs of the users.
- Evaluate the balance between resources and results.
- Evaluate if the service continues being part of the functions of the NMI.
|When to apply||Evaluation|
|Requirements||Have a complete documentation of the project.|
|Limits of the tool||It's important that the Director of the NMI participates in the evaluation meeting.|
|Steps||4.2.1 Evaluate the effectiveness of the service.
4.2.2 Evaluate the appropriateness of offering the service.
|Example(s)||Evaluation of training and calibration services in LACOMET (Annex 4.2/E1)|