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  • About this NMI GuideStrategic OptionsKey Phases and ToolsTable of referencesAcknowledgements and Credits
    Tools > NMI Metrology User Relations > Key Phases and Tools > Planning of Service Tools - Phase 2 > 2.1 Selection and design of service > Tool Details
    • Needs Assessment Tools - Phase 1
    • Planning of Service Tools - Phase 2
      • 2.1 Selection and design of service
      • 2.2 Strategic planning
      • 2.3 Operational planning
      • 2.4 Prepare budget
      • 2.5 Cooperation among NMIs
      • 2.6 Preparation of Consultancy pilot projects
      • 2.7 Design of the annual training program
      • 2.8 Preparation of training workshops
      • 2.9 Try/train the trainers
      • 2.10 Organization of Group Calibration
    • Implementation Tools - Phase 3
    • Evaluation Tools - Phase 4
    • Tools for Supporting Processes
    Feedback
      Tool Details
    • Steps for the Selection and Design of Services

    Tool 2.1 Selection and design of service

    Description Select and design the service(s) required by the users.
    Objectives Analyze the results of MI users.the demand identification survey and supply analysis in order to select the most important services needed by industry and NMI users.
    When to apply After needs assessment.
    Requirements - Tools ‘Demand identification’ and ‘Supply identification’.
    - Strategic Plan finalized.
    Resources Low
    Limits of the tool The demand identification and the supply identification are activities that consume a lot of time.Needs may change over time. So the design of the service must be started as soon as the results of the surveys are ready.
    Steps 2.1.1 Select the 3 most demanded services and evaluate impact, feasibility, required resources.
    2.1.2 Identify the interest of representative stakeholders for the services.
    2.1.3 Select service based on the criteria impact, feasibility, resources, priorities and interest of stakeholder.
    2.1.4 Identify the characteristics of the selected service.
    Templates None
    Example(s) Service Programmes established to address the needs of industry, conducted by GDBS (Annex 2.1/E1)
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    © 2011 Q.5 - Extranet - PTB, last change: 2012-05-09