Tool 1.6 Gap Analysis
|Description||Conduct gap analysis on services offered by the NMI and those demanded by users.|
|Objectives||- Identify and prioritize gaps of services and the scope of services provided.
- Basis for decision for/against development of existing and new services.
- Basis for ddeveloped.
|When to apply||Final decision on the development of existing and new services and the scope of the defined service.|
|Requirements||Supply identification (Tool 1.5) and demand survey (Tool 1.3) conducted.|
|Limits of the tool||Subjectiveness of defining and prioritizing gaps.|
|Steps||1.6.1 Identify gaps between supply and demand.
1.6.2 Define criteria and evaluation system for the prioritization of gaps.
1.6.3 Top Management elaborates a proposal based on gaps.
1.6.4 Prepare a strategy for implementing the changes based on the gap analysis.
|Example(s)||Gap analysis of training and calibration services provided by LACOMET (Annex 1.6/E1)|