Tasks and aims
Section Q.43 deals with the core task Technical media support (technical support for events and video conferences).
Overview of our tasks in keywords
- Operating servers to maintain the destop infrastructure
- Administrating and operating an active directory as a directory service at PTB
- Administrating and operating systems management at PTB:
- inventory
- software distribution
- reporting
- licence surveillance - Supplying central patch management for destop systems,
- Administrating and operating central printer systems,
- Administrating and operating virtual desktop systems,
- Operating PTB's internal IT hotline and IT services for end-users, based on ITIL to maintain the hardware functionality of all workstations and measurement computers,
- Providing technical advice and laying down internal standards for IT purchase in the IT desktop area,
- Software license management system according to ISI/IEC 18770.