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Events IT

Section Q.43

Tasks and aims

Section Q.43 deals with the core task Technical media support (technical support for events and video conferences).

Overview of our tasks in keywords

  • Operating servers to maintain the destop infrastructure
  • Administrating and operating an active directory as a directory service at PTB
  • Administrating and operating systems management at PTB:
    - inventory
    - software distribution
    - reporting
    - licence surveillance
  • Supplying central patch management for destop systems,
  • Administrating and operating central printer systems,
  • Administrating and operating virtual desktop systems,
  • Operating PTB's internal IT hotline and IT services for end-users, based on ITIL to maintain the hardware functionality of all workstations and measurement computers,
  • Providing technical advice and laying down internal standards for IT purchase in the IT desktop area,
  • Software license management system according to ISI/IEC 18770.